说"不"的艺术

外交部新闻发言人如何说不？
http://news.sina.com.cn/c/2005-05-26/16126757750.shtml

Fiorina's first speech after her stepping down from HP CEO

I like this speech more than her commencement speech in Caltech as the HP CEO. This speech from her IS more close to the new graduates:

http://www.businessweek.com/technology/content/may2005/tc2005059_6954.htm